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About Us: About
We are a remote contact center offering BPO services on a global scale.

24/7 Customer Support Services in Jamaica

At Cube&Arrow Inc., we believe in exceeding expectations. Our team is equipped with cutting‑edge skills in Customer Service, Telemarketing, Virtual Assistance, Dispatching, and 24/7 receptionist support — constantly evolving to meet the needs of our growing clientèle. Officially registered in 2018, we’ve grown exponentially, building a reputation for affordable, professional customer support services in Jamaica starting at $5.99/hr.
 

Our Purpose
 

Cube&Arrow was created with one major purpose: to service the inbound contact center needs of clients around the globe. Our ever‑growing team of international and local agents comprises experienced, innovative, and dedicated individuals passionate about their work. Whether you need remote inbound contact center agents in Jamaica, virtual assistants, or outsourced telemarketing and dispatching services, we deliver scalable solutions that help businesses thrive.
 

Our Group
 

Cube&Arrow operates several specialized support brands — including Remote Answering Service, which focuses exclusively on 24/7 call handling and dispatching for towing and roadside assistance companies in the U.S.
 

Our Principles
 

We strongly believe in the following core values:
Transparency | Respect | Accountability | Integrity | Loyalty


These principles guide our daily interactions with staff and partners. We build strong customer relationships based on trust and satisfaction — creating advocates for organizations, which is key to long‑term success.

Our Services

In our virtual contact center, we provide:

  • Customer Service Training – tailored programs for partners.

  • Sales Support – scripts, pitches, canned responses, and email templates.

  • Recruiting Agents – identifying and onboarding the ideal employees.

  • High‑Volume Call Management – trained staff handling calls with proper etiquette, routing issues, and ensuring seamless communication.

Our team of professionals provide excellent phone, email, ticket and chat support to small and medium sized businesses.
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