Open Positions

Basic Minimum Requirements: 

 

- Computer (2.0G Hz Processing speed)

- High Speed Internet (5 Mbps Down and 0.5 Mbps Up)

 

We are looking for a Virtual Assistant to provide administrative support and handle the day to day activities of a project that one of our business managers currently handle.

As a Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling meetings, making travel arrangements and managing customer subscriptions.

 

For this role, a strong Internet connection is required, along with experience using communication tools like Skype, Google Hangouts etc.

 

Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

 

Requirements

​

• Proven experience as a Virtual Assistant or relevant role.

• Familiarity with current technologies, like desktop sharing, cloud services and VoIP

• Experience with word-processing software and spreadsheets (e.g. MS Office)

• Knowledge of online calendars and scheduling (e.g. Google Calendar)

• Excellent phone, email and instant messaging communication skills

• Excellent Command of the English Language (Must Have)

• Excellent time management skills

• Solid organizational skills

• High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus.

Basic Minimum Requirements: 

​

- Computer (2.0G Hz Processing speed)

- High-Speed Internet (5 Mbps Down and 0.5 Mbps Up)

 

Mandatory: 

• Excellent command of the English Language 

• Able to work in Shifts

• Experience in customer support

• Good problem-solving skills  

• Able to work on own initiative

• Highly motivated

• Quick Learner

 

Responsibilities :

• Manage large amounts of incoming phone calls and  returning any missed calls/voicemails

• Identify and assess customers’ needs to achieve satisfaction

• Provide accurate, valid and complete information by using the right methods/tools

• Keep records of customer interactions, process customer accounts and file documents.

• Follow communication procedures, guidelines and policies

Basic Minimum Requirements: 

​

- Computer (2.6 GHz Processing speed)

- Computer (8 Gb RAM Memory)

- High Speed Internet (10 Mbps Down and 0.8 Mbps Up)

In this position, you will be required to make calls to qualify prospects within the United States before connecting them to a closer who will close the sale.

 

Requirements (Please note this list might not include all duties)

 

• Onboarding New Reps

• Offboarding reps

• Record Maintenance

• Issuing of Offer letters, Probationary contracts and Long term contracts

• Active Recruitment of new reps

• Managing Day off and vacation schedules

• Handling inbox inquiries

• Managing company shortlist

• Filling new vacancies with qualified applicants

• Issues Training survey Documents

• Monthly staff surveys

• Pre-screening assessments

• Handles company phone calls re application status

• Manages Gmail inbox and handles incoming inquiries

• Preliminary Interviews

• Monitors the probationary period of each representative and notifies HR when a new contract should be issued.

• We will do an assessment at the end of the week to discuss your progress/performance and you should also be willing to use our internal time tracker for productivity reasons.

As a Project Manager you are responsible for end to end project management for set of projects of Medium to High complexity .In this role, you are expected to develop high-trust relationships with your customers, manage the project plan and its timelines We are looking for candidates who are self-starters, have high integrity, thrive in dynamic environments and have similar experience .

​

Key Responsibilities Include

 

• Support the  teams to drive and track business objectives .

• You are responsible for end to end project management for a set of projects of Medium to High complexity - includes project planning, delivery, client interaction, troubleshooting, managing project operational parameters and people management. 

• Manage day-to-day Escalations and Operations through engagement and process improvement, to improve quality and efficiency outputs

• Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary

• Invest heavily in the team, growing and finding success in the job by learning from one another’s experiences and actively working to improve.

• Demonstrate commitment to the Company’s core values.

• Strictly control and manage deadlines, budgets and activities

 

Minimum Qualification

 

• 3+ years of work experience in role involving strategic/analytical initiatives (such as operations, project management, quality, process optimization or related fields)

• Experience with program management with a focus on end goal upstream problems solving.

• Experience with assessing, analyzing and resolving complicated issues, and distill that complexity into simple and concise communication

• Excellent communication and organizational skills to get things done

• Goal driven and hardworking

Basic Minimum Requirements: 

​

- Computer (2.0GHz Processing speed)

- High-Speed Internet (5 Mbps Down and 0.5 Mbps Up)

​We are looking for agents to take inbound phone calls from customers who are looking to be transported from one location to another. All work hours will be within business hours, mostly Central Standard Time. The primary tools used to accomplish this task will be internal systems, the telephone system, and some Windows programs.

 

All agents must possess:

​

- the ability to follow precise instructions

- the ability to take a high volume of incoming phone calls

- a clear verbal and written communication in the English language (North American accent preferable)

- Build sustainable relationships and engage customers by taking the extra mile

- Ability to multitask, set priorities and manage time effectively

- Responding efficiently and accurately to callers, explaining possible solutions,         and ensuring that clients feel supported and valued.

 

Required Skill Set:

​

- Strong written, oral, and interpersonal skills.

- Previous inbound phone experience in call centers / BPO

- Excellent clerical and communication skills.

- Proficient in the English Language, verbal and written.

- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.

- Strong self-motivation.

​

Basic Minimum Requirements: 

​

- Computer (2.0GHz Processing speed)

- High Speed Internet (5 Mbps Down and 0.5 Mbps Up)

In this position, you will be required to make calls to qualify prospects within the United States before connecting them to a closer who will close the sale.

 

Requirements:

​

• Headset (Preferably USB)

• Download Speed of at least 5 Mbps

• Upload speed of at least 0.5 Mbps

• Proven experience as telemarketer or similar sales/customer service role

• Good grasp of the English Language

• Available between the hours of 8 AM and 8 PM (Dependent on shift)

• Able to perform under pressure

​

Responsibilities:

 

• Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

•  Using scripts to provide information about product’s features, prices etc. and present their benefits

• Record the customer’s personal information accurately in a computer system

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and record useful information

Requirements:

​

• Headset (Preferably USB)

• Download Speed of at least 5 Mbps

• Upload speed of at least 0.5 Mbps

• Proven experience as telemarketer or similar sales/customer service role

• Good grasp of the English Language

• Available between the hours of 8 AM and 8 PM (Dependent on shift)

• Able to perform under pressure

​

​

Responsibilities:

 

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

•  Understanding customer needs and requirements

• Routing qualified opportunities to the appropriate sales executives for further development and closure

• Strong phone presence and experience dialing dozens of calls per day

• Close sales and achieve quarterly quotas

• Research accounts, identify key players and generate interest

• working closely with operations and customer support to ensure customer satisfaction

• Achieving weekly, quarterly, monthly, and annual volume and margin sales targets.