Selecting the Right Outsourcing Partner
Updated: Jun 24, 2021
As businesses look to scale or expand through outsourcing, it is critical to choose an outsourcing partner that helps to achieve financial and developmental goals.
Consider our tips when looking for the right outsourcing partner; they will also help you gain a competitive edge.
Define the Scope of Work
Write a clear scope of work document. Identify and outline the business goals; define your business needs and the best possible solution to achieve your goals.
If writing a scope of work document is too technical for you at the beginning, then you can also start by answering some simple questions like
What is your exact need?
What could be the best potential solution for that?
Answering these questions will help you identify the current business deficits and understand the solution needed, prepare a clear roadmap for solving that particular problem, and determine your overall business goals.
Do not believe that outsourcing is a “one size fits all. Outsourcing is employed to serve a specific need. Explain your requirements in detail within the scope of work document. Expecting an outsider to immediately understand your business processes as you do is entirely unrealistic and places unreasonable pressure on the outsourcing partner, which is not fair.
In essence, provide clear and specific requirements to your outsourcing partner. Avoid vague language such as “create a website that our customers will want to visit,” then expect the best outcomes.
For the best possible results, you must outline your goals and provide clear and specific requirements.
Upon completion of the scope of work document, start reaching out to prospective outsourcing partners. Shortlist about five top vendors after evaluating them based on the following factors:
Access to the latest technology.
Experience in solving complex challenges.
Passion for your project.
Establish a Clear budget
If you expect superior services from an outsourcing partner, then prepare to pay the cost. Exceptional services often have a higher price bracket than average services. So, establish a clear budget for the quality service you desire.
Once you have structured and finalized the budget, clearly communicate it to the selected outsourcing partner to eliminate any misunderstandings.
Protect your Data.
Two primary concerns facing individuals and businesses alike are privacy and data security. When you outsource a project, you often end up sharing sensitive business information with the outsourcing partner.
If your information is not managed correctly, then your business is facing a security risk. To eliminate these threats, it is highly recommended that you sign a nondisclosure agreement with the selected partner before sharing any sensitive information.
Also, consider hiring a partner who conducts regular network and security checks. Their infrastructure must be capable of protecting all your sensitive data and prevent any data leaks.
To avoid wasting time terminating a partner’s services due to failure to meet deadlines or gross unprofessionalism, check your outsourcing partner’s market reputation before signing an agreement. See what others who have worked with them have to say.
It is pretty easy to check the history and reputation of an outsourcing partner. Platforms such as Clutch can provide past clients’ reviews on a range of businesses.
Only hire an outsourcing partner if you are fully convinced that the chosen vendor has a good market reputation, can align well with your business goals, and has a track record of delivering on time.
When building a business solution, you always have two options: Hire an in-house team or outsource the project.
While some may opt to hire an in-house team for their requirements, outsourcing can significantly increase business growth and efficiency. This is evident with many popular global companies like Google, Skype, and Amazon, which have all outsourced projects.
So, is outsourcing for you?
If so, follow these pointers to select the right outsourcing partner for your next project.
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