WHY SPENDING MONEY ON A CONTACT CENTER WILL IMPROVE YOUR BUSINESS.
Money is an integral part of a business. You’ve probably heard the saying that it takes money to make money, and in many ways, that’s...
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cubeandarrow
- Sep 29, 2021
- 5 min
Why Offering Omnichannel Support May Be The Best Decision For Your Business
There is nothing more off-putting than poor customer service. When you have a problem, the last thing you want to do is wait on hold for...
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cubeandarrow
- Aug 25, 2021
- 4 min
3 PROVEN STEPS TO IMPROVE AGENT PERFORMANCE ON EACH CALL
Call center agents carry enormous responsibility; they receive a high volume of calls every day, mostly from upset or frustrated...
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cubeandarrow
- Aug 3, 2021
- 4 min
6 Customer Experience Trends To Watch in 2021 and Years to Come
The year 2020 was a difficult one for most businesses, but it also marked a major transformation in the way many businesses were...
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- Jun 8, 2021
- 5 min
How Customer Service Can Impact Your Business
Providing Great Customer Service Adds Value To Your Business. Learn Why That Is So
108 views0 comments
cubeandarrow
- Jul 10, 2020
- 5 min
10 Ways To Improve Customer Engagement
Customers are the most integral part of any business model because without them, businesses can’t thrive.
53 views0 comments
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