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How to Improve your Customer Experience and Build Advocates for your Business

The two important features that maintain customers' commitment to any brand are satisfaction and convenience, and they should be the...

How Artificial Intelligence (AI) Driven Contact Centers Enhance the Customer Experience.

With the popular belief that the computer uprising will soon be upon us, Contact centers have made the smart choice to befriend them....

Is Your Website Content Secured? Here are 6 Ways to Make Sure.

In light of recent data breaches, website security or the lack thereof have been at the forefront of our minds when it comes to our...

Effective Social Media Marketing Strategies to Generate Leads.

Lead Generation is a significant part of boosting sales, but leads do not instantly convert to paying customers. There is still work to...

Top 5 Communication Platforms Today.

So, just to catch you up. The Coronavirus debuted in 2020, forcing everyone and almost every industry to move their operations online. We...

Revamping The Hiring Process With Recruitment Automation

Recruitment automation is the process of using automated rather than manual means to handle your hiring process. The recruitment process...

Website Builders for the Not So Tech Savvy Entrepreneur

What is a Website Builder? A website builder is a program, platform, or tool that helps to create a website. Is it that simple? Yes, it...

6 Free Social Media Tools to Schedule Your Posts

What are Social Media Management Tools? Let’s start with social media management. It is simply managing your social media account, namely...

Effective Online Marketing Guide for Business Owners

Online marketing is any tool, strategy, plan, or method that is used in getting your company name out to the public using the internet.