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Small Businesses That Can Benefit From Hiring A Virtual Contact Center

Updated: Jun 24, 2021

Thinking of putting up your own business or expanding your existing ventures during the post-pandemic? You are not alone. As more and more people are now relying on outsourced manpower to aid them in managing their business operations, having a dependable remote contact center on your side is a smart move you can make. Here are a few businesses that take advantage of getting the services of a virtual call center for their business.

A virtual assistant with a headset in front of a computer | Cube & Arrow Inc
A virtual office assistant in a remote home office | Cube & Arrow Inc

Personal Trainer

Personal trainers are instructors that assist people in reaching their health and fitness goals. To get into this profession one must possess the knowledge, skills, and abilities necessary to create tailored fitness programs for its client that are both safe and effective. Passionate, thoughtful, and approachable — these are just some of the qualities that make a great impact on a gym-goer than the size of a trainer’s biceps. As most trainers handle multiple clients, sometimes at one given time, they can benefit from having a virtual assistant to do the admin task for them like contacting clients for session scheduling or implementing their marketing plan.


A handyman is a person who is skilled at a wide variety of repairs, typically around the house. They are also known as fixers, handypersons, or handy workers. Their tasks include trade skills, repair work, maintenance work, both for the interior and exterior of the home or buildings, and are sometimes described as "side work", "odd jobs" or "fix-up tasks”. Like a virtual assistant, they can be called for ad hoc job assignments or on a project basis depending on their arrangement with their customers. As the handyman is always out of their office and working on-site, they can outsource their sales and marketing initiatives to make sure a steady stream of incoming works.

Web Developer

Web developers design and create websites, like static websites, dynamic websites (like our site!), and web-based software applications. They are responsible for the overall state of the site, like its front-end (visitor-facing design), its back-end (admin area), as well as its technical aspects, performance, and capacity. As most freelance web developers engage more in a business-to-business transaction with their clients while also doing their work, they will need all the support they can get in terms of scheduling appointments, payment follow-ups, answering inquiries, and searching for new customers. Hiring a virtual contact center is a great way to get their business to where they want it to be, at a faster result.


A photographer is a professional that is skillful in the art of taking photographs using a digital or film camera. Photographers are very versatile in using artificial and/or natural lighting to snap pictures of its subject. The subjects can be people, places, nature, and everything in between in an array of settings. In their line of business, they either focused on working inside a studio, while others explore the natural, outside world. Regardless of where they chose to work, they can use a virtual assistant to help them manage a variety of tasks like writing the description of their images and posting it online or in a publication, setting up the schedule of their models and venues, or looking for new opportunities in other fields that are related to their profession.


Woodworkers are a specialized worker who works using wood as its primary material. Because of this, their job closely relates to a carpenter. Carpenters and woodworkers both make things using wood, and while their job responsibilities are quite similar, their day-to-day activities are very different. A carpenter usually works at a construction site, such as a home or high-rise offices being built, while a woodworker typically works in a factory or workshop setting. As they are always busy with their hands and focused to bring the best result of their craft, someone has to do the tedious task like ordering supplies or scheduling deliveries, as well as entertaining inquiries and turning prospects into actual customers. Enter virtual contact center.

Online Store

For small businesses like dress shops, mom-and-pop stores, electronics stores, etc., getting into the online marketplace is now a must as more and more people are buying online from the comfort of their own homes. Coding the inventory, updating the stocks, and answering chat queries from customers are not only repetitive, but they can also take precious time away from the store owners who can do something more important. Outsourcing these data entry works and customer support will allow business owners to streamline their operations and focus more on growing their venture.

Freelance Graphic Designer

A freelance graphic designer, like a photographer, is a creative professional who produces stunning visuals. But instead of using a camera, they use software and their creativity to make illustrations. Like most of the entries in this list, graphic designers also act as their own bosses when dealing with clients. Their job is to create images, graphics, and typography creatively, using technology, tools, and computer software. These two factors mostly eat their time and thus, hiring a remote assistant in an offshore company can help alleviate the stress of finding new customers or spreading the word about their business thru telemarketing or online.

Wedding Planner

A wedding planner is a skilled professional who assists with the design, planning, and management of a client's wedding. Weddings are significant events in people's lives and as such, couples are often willing to spend a considerable amount of money to ensure that their weddings are well-organized and glitch-free during the happiest day of their lives. Managing various clients, suppliers, and contractors is proven to be very tricky, and that is why a wedding coordinator could use a reliable person for support from time to time. Managing projects, creating the schedule, booking the venue, even up to marketing its services, a virtual assistant is heaven-sent to these very busy marriage party planners.

Massage Therapist

Massage therapists treat clients by skillfully manipulating the muscles and other soft tissues of the body with their caring, gentle hands. With their touch, therapists relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of their clients. That is why they are very in demand to stressed office workers, workout enthusiasts, busy mothers, and pretty much anyone who yearns to be relaxed at any given time of day. As masseurs employ a hands-on approach to do their jobs, they can use some helping hand to reach out to potential customers and make sure that they can come to their appointments on time.


Architects are in charge of the design and project planning of a house or a building and other structures like bridges, sports fields, coliseum, etc. The term “architect” refers only to individuals who are registered with a local governing body while the business they work for or own is referred to as “architectural firm” or “architectural studios”. As these offices are normally equipped with the right people to manage daily tasks, they can still count on an outsourcing firm to lean its skills and expertise in growing their clientele thru telemarketing, as well as data entry, and even provide copywriting to describe their design.

For professional virtual assistance without compromising the quality of your business, contact us here at Cube & Arrow Inc. to discuss how our tailored business solutions and cost-efficient services can be beneficial to the success of your venture.

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